Mobile Messaging Terms

1. The Service

HF Audio Labs Mobile Alerts (the "Service") is a mobile messaging program operated by HF Audio LLC, doing business as HF Audio Labs ("HF Audio Labs," "we," "us," or "our"). The Service delivers messages by SMS text message and by RCS (Rich Communication Services) business messaging.

RCS messages are sent from our verified RCS agent, HF Audio Labs, which displays our brand name, logo, and business contact details in your messaging application. Where your device or wireless carrier does not support RCS, messages are delivered as standard SMS text messages instead. Both delivery methods are part of the same Service and are governed by these Mobile Messaging Terms.

Your enrollment in and use of the Service constitutes your agreement to these Mobile Messaging Terms. We may modify or discontinue the Service or any of its features at any time without notice. To the extent permitted by applicable law, we may also revise these Mobile Messaging Terms, and your continued participation after the effective date of any revision constitutes acceptance of it.

2. Consent to Receive Messages

By providing your mobile number and opting in to the Service, you agree to receive recurring automated promotional and personalized marketing text messages — sent by SMS or RCS — from HF Audio Labs at the mobile number you provided. This applies even if that number is listed on any state or federal Do Not Call registry. Messages may be sent using an automatic telephone dialing system or comparable technology.

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase. You are not required to enroll in the Service to buy anything from HF Audio Labs, and participation is entirely voluntary.

3. Types of Messages You May Receive

Promotional messages may include new product announcements, subscriber-only discount offers, technical articles and build features, event and demo announcements, and abandoned cart reminders.

Service and transactional messages may include order confirmations, payment and fulfillment updates, shipping and tracking notifications, back-order and stock notices, and account or support-related alerts.

4. How to Opt Out

You may leave the Service at any time.

Reply STOP to any message from HF Audio Labs to unsubscribe. You will receive a single confirmation message, after which no further messages will be sent unless you re-enroll.

Because SMS and RCS are delivered through the same carrier networks and appear in the same conversation thread, opting out applies to both channels. Replying STOP to an RCS message ends SMS delivery as well, and vice versa. We will not resume messaging on either channel after an opt-out request.

Where a message includes an unsubscribe link, you may use that link instead of replying STOP.

If you have enrolled in other HF Audio Labs messaging programs, you may need to opt out of each program separately by following the instructions in that program's terms.

5. How to Get Help

Reply HELP to any message from HF Audio Labs for assistance.

You may also reach us directly:

Email: support@hfaudiolabs.com

Phone: (209) 277-3493

Mail: HF Audio LLC, 4000 Lander Ave, Turlock, CA 95380

6. Charges, Carriers, and Delivery

We do not charge a fee to participate in the Service. You remain responsible for any charges your wireless provider applies to text messaging or mobile data, including charges for messages sent to or received from us. Consult your mobile plan and contact your wireless provider for details.

Supported wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on device capability, carrier support, and network conditions; RCS in particular requires both a compatible device and a participating carrier.

To the extent permitted by applicable law, we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service, for errors in that information, or for any action you take or decline to take in reliance on it.

7. Your Mobile Number

You agree to provide a valid mobile number that belongs to you. If your mobile number changes, you must re-enroll in the Service with the new number and should opt the old number out.

We may change the phone number or sender identity used to operate the Service and will notify you if we do. Messages you send to a retired number — including STOP or HELP requests — may not reach us, and we cannot be responsible for honoring requests sent that way.

8. Eligibility

The Service is intended for residents of the United States who are 18 years of age or older. Do not enroll a mobile number that is not your own.

9. Privacy

We respect your privacy. Our collection and use of your personal information, including your mobile number and messaging preferences, is described in our Privacy Policy.

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, other than service providers who assist solely in delivering the messages you have requested.